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Attributes in Fello (Complete Guide)

This article explains what attributes are, how to view them, and how to make use of them in Fello. 

Attributes are fields that can store information about records like contacts and properties in Fello. These attributes can be used to perform various actions such as sorting, column customization, filters for contacts, automations, workflows, and more.   

To view all of the available attributes: 

  • Click on Settings from the bottom-left corner. 
  • Navigate to the Attributes page under Data.

Here, you can switch between the Contacts and Properties tabs to view attributes for them. Whether you're about to import new contacts into Fello or troubleshooting a sync issue, this centralized hub helps ensure you're working with the right data at every step.

 The list of attributes contains the following information: 

    • Name: The display name of the attribute.
    • Type: The filed type of the attribute. Each attribute is designed to hold certain type of data, or to be in a certain format, such as Date & Time, Number, or Single-Line Text. 
    • Label: The following labels applied to attributes automations by Fello: 
      • System: These are system-provided attributes that cannot be modified. 
      • Enriched: These are attributes that have been filled in or updated through Fello’s data enrichment processes, such as address enrichment or DNC (Do Not Call) verification. The Enriched label may also appear on certain attributes—like property or mortgage details—that aren’t directly updated by data enrichment but are sourced from MLS or public records (PR).

🗒️ Note: The ability to create your own custom attributes will be available in a future update. 

You can also click on any of the attributes from the list to view more information about them, like an attribute's internal name (API name) or a description of the attribute.

Viewing All Attributes & Attributes History for Records

To view a list of all of the attributes and their data for a particular contact or property: 

  • Go to Contacts from the left sidebar. 
  • Select a contact or property. 
  • Click the 3-dot icon near the record's name in the top-left corner. 

  • Select View All Attributes

You can now view all of the attributes and data associated with that record. Some attribute details can be changed directly from this view by clicking the Edit (pencil) icon next to them. 

The Attribute History feature is a powerful tool that can help you get to the root cause of data discrepancies quickly and is similar to an audit log for each record. This comes in handy when you have multiple users or workflows that update contact or property details. It enables you to check when and by whom an attribute was updated for a particular record at any time. To view the attribute history: 

  • Go to Contacts from the left sidebar. 
  • Select a contact or property. 
  • Click the 3-dot icon near the record's name in the top-left corner. 

  • Select View Attribute History


Whenever a change has been made to an attribute, it will appear here.