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And you’re early.

Felix is already running with a small group of teams, and the results are remarkable. We’ll be opening access in waves. Keep an eye on your inbox so you don’t miss out.

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Felix FAQs

Felix is your new AI teammate that runs follow-up for your entire business. Felix handles 1:1 engagement across calls, texts, and emails — all from one coordinated system. He sounds like a real person, works 24/7, remembers every conversation, and hands off to your team when someone's ready. You just show up to the relationship and close the deal.

Most AI calling tools are just a dialer with a chatbot bolted on — you still have to manage it. Felix is different in three ways. First, he runs all on his own across calls, texts, and emails from one coordinated system. Second, he runs on Fello's living database — always working from current data, not a stale list. Third, he builds a personalized strategy for every contact using past conversations, changing property data, and real-time signals. You don't manage Felix. You let him work.

Felix makes sure no opportunity goes unworked. He answers inbound calls, makes outbound calls, sends texts, and adjusts follow-up emails — all day, every day. Felix catches signals your team misses: a listing that just expired, a contact whose equity jumped, someone browsing your site at midnight. When a lead is ready, he transfers them live or schedules a callback. And Felix can run 1,000 conversations at the same time.

Yes! We've played live recordings for rooms full of agents and nobody could tell it wasn't human. Felix identifies himself as a digital assistant. The voice and conversation quality improve constantly — what you hear today is the floor, not the ceiling.

If a lead is ready and your agent is available, Felix bridges the call live — your agent picks up mid-conversation. If the timing isn't right, Felix schedules a callback instead. Either way, call notes are automatically saved in your CRM so your agent walks in knowing exactly what was already discussed.

Yes. Every call Felix makes, every note, every contact update flows back into your CRM automatically. Your agents never have to log into a second platform — it all shows up where they already work. Ask your Fello contact to confirm your CRM is on the supported list.

Completely. You tell Felix which lead sources to work, which groups to leave alone (your personal sphere, for example), and when to back off once an agent takes over. Every team's Felix is set up differently — built around how you run your business, not a one-size-fits-all setup.

A good AI agent is only as good as the data it has available. That's why Fello's Data Enrichment comes first — and that's intentional. Fello fills in the gaps: who owns a home, what their equity looks like, what's happening on the MLS. These data points are updated regularly, forever. Get Fello to unlock your database now and you'll be ready to activate Felix when it's live.

That's on your team. Fello gives you tools to help — DNC scrubbing, calling hour controls, contact exclusions — but who gets called, whether you have the right consent, and whether your outreach follows the law in your state is your responsibility. Fello is not liable for any compliance issues that come from how you use Felix. Before you go live, talk to an attorney who knows the calling and AI outreach rules in your market.

Simple: first come, first served. When Felix goes live, we will reach out to teams in the order they signed up. This gives you earlier access to purchase and onboard Felix. Join the waitlist now to lock in your spot!

Felix launches at the end of June 2026 — and the teams who move now are the ones who will hit the ground running the moment it goes live. Sign up now, and use the time between now and then to get started with Fello — so your database is enriched, warmed up, and ready for Felix from day one. When June arrives, you won't be setting up. You'll be on appointments!

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