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How to view contacts that have unsubscribed from emails

You can easily find which contacts have unsubscribed from emails if they have chosen not to receive them.

To view a list of contact that have unsubscribed from marketing communications: 

  • Go to the Contacts module from the left sidebar.
  • Click the Filter button above the list of contacts. 
  • Search for "Unsubscribed". Select either Email Unsubscribed or Direct Mail Unsubscribed (e.g. postcards).



  • Set the condition as "is equal to" and the value as "Yes".

  • Click Apply.

Now, you will see a list of contacts that match your applied filter.