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How to view contact summaries in Fello

Learn how to use Fello IQ to generate a clear and concise summary for your contacts.

🗒️ Note: AI Summary is currently in beta – features and availability are subject to change over time. 

Fello IQ's AI Summary can analyze all of your contact's activity to provide you with a concise summary along with key insights and recommended steps. This can be especially helpful when you want to follow up with a contact and need a quick refresher or talking cues, without having to go through potentially thousands of data points. 

Here's how to generate and view a summary: 

  • Go to the Contacts module.
  • Select a contact. 

A summary will be generated for you automatically. You can view it in the Contact Summary section at the top of the Contact Details page.




💡 Tip: You can generate a summary manually at any time to include the most recent contact information.