<img height="1" width="1" src="https://www.facebook.com/tr?id=903890904183020&amp;ev=PageView &amp;noscript=1">
Skip to content
  • There are no suggestions because the search field is empty.

How to import contacts into Fello

Importing your contacts will allow you to enroll contacts in Engage marketing campaigns, access property information, enrich records, view lead score, and more.

Step 1:

Go to the Contacts tab and click Import in the top right.

Step 2:

Download your contact database into a CSV file. For reference on formatting, please see our Sample CSV. Please keep in mind:

  • Either an email address or a physical address is required to add contacts in Fello. 
  • If you do not want contacts assigned to specific users, you can leave the User Email Address field blank, and they will be uploaded as unassigned. 

Step 3:

Drag and drop your CSV file, or choose Click to Browse to upload your file from your computer. 

upload contacts

Step 4:

Map the column headers in your uploaded file to the fields in Fello. 



Choose a matching Fello field under the Fello Field Mapping column. If there are any unmatched or unnecessary fields, choose Ignore this Column.

Step 5:

Once all fields are mapped, click Begin Upload.

Step 6: (optional step)


You can check the status of your import by clicking your Profile in the top right corner and selecting Import & Export, or simply carry on with other tasks while the system is processing. 


Once the import is complete, you will receive a notification in Fello along with an email stating that the import is complete. You can click Download Report in the notification to review details of the imported contacts.

Next: Start adding contacts!